People: John E. Duggan, PMP, CSM, Director, Lean Solutions

Photo of John E. Duggan, PMP, CSM, Director, Lean Solutions

John E. Duggan, PMP, CSM

Director, Lean Solutions

Chicago
Direct: (312) 460-6777
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John Duggan is Director of Seyfarth Shaw’s Lean Solutions group.  In his role as Director, Mr. Duggan leads a team of Legal Project Managers whose job is to help Seyfarth legal teams improve their delivery of legal services and provide consistently delightful client experiences. Mr. Duggan works on a variety of firm-wide, interdepartmental and cross-functional projects, including legal process mapping, client/attorney case management improvement and other internal and external SeyfarthLean initiatives.  Mr. Duggan has managed several complex litigation matters, large-scale FLSA audits and declaration campaigns for firm clients.  In addition, he has led the onboarding of a large trademark portfolio and managed enterprise-wide projects, such as upgrading the firm’s external facing website,  telephone system upgrades for all offices and the selection and implementation of the firm’s Human Resource Information System.

Mr. Duggan has over 20 years’ experience as a project manager, is a certified Six Sigma Black Belt, certified Agile ScrumMaster and a certified Project Management Professional.  He is also an active member of the Chicagoland Chapter of the Project Management Institute (PMI).  Mr. Duggan has served as Chapter President (2000)  and recently completed a two-year term as Vice President of Education.  Mr. Duggan teaches project management courses for DeVry University and Keller Graduate School of Management.

John Duggan is Director of Seyfarth Shaw’s Lean Solutions group.  In his role as Director, Mr. Duggan leads a team of Legal Project Managers whose job is to help Seyfarth legal teams improve their delivery of legal services and provide consistently delightful client experiences. Mr. Duggan works on a variety of firm-wide, interdepartmental and cross-functional projects, including legal process mapping, client/attorney case management improvement and other internal and external SeyfarthLean initiatives.  Mr. Duggan has managed several complex litigation matters, large-scale FLSA audits and declaration campaigns for firm clients.  In addition, he has led the onboarding of a large trademark portfolio and managed enterprise-wide projects, such as upgrading the firm’s external facing website,  telephone system upgrades for all offices and the selection and implementation of the firm’s Human Resource Information System.

Mr. Duggan has over 20 years’ experience as a project manager, is a certified Six Sigma Black Belt, certified Agile ScrumMaster and a certified Project Management Professional.  He is also an active member of the Chicagoland Chapter of the Project Management Institute (PMI).  Mr. Duggan has served as Chapter President (2000)  and recently completed a two-year term as Vice President of Education.  Mr. Duggan teaches project management courses for DeVry University and Keller Graduate School of Management.

Education

  • Masters in Project Management, Keller Graduate School (2000)
  • B.S., University of Illinois (1984)
  • A.S., Math and Science, College of DuPage (1982)

Areas of Expertise

Agile Project Management; Legal Project Management; Lean Six Sigma; Process Improvement; Change Management; Knowledge Management; Legal Technology Innovative Solutions; Legal Industry Operations

Certifications

  • Six Sigma Black Belt (2016 - Dartmouth College)
  • Six Sigma Green Belt (2006 - Six Sigma Academy)
  • Project Management Professional, PMP (1996 - Project Management Institute)

Affiliations

  • Project Management Institute (PMI)
  • Past President (2000) of the Chicagoland Chapter of PMI, a chapter of 4000 members
  • Served three years on the PMI Midwest Chapter Board of Directors as Vice President of Communications and a Director at Large
  • PMI - Legal Project Management Community of Practice
  • PMI - Agile Community of Practice
  • International Legal Technology Association (ILTA) 
  • Scrum Alliance