Firm News

Seyfarth Shaw Partners Gerald Maatman and Nicholas Geannacopulos Named BTI’s “Client Service All-Stars”

02/03/2012

Contact:  Ivette Delgado, Senior Public Relations Associate
(212) 218-5273, idelgado@seyfarth.com

CHICAGO/SAN FRANCISCO (February 3, 2012) — Seyfarth Shaw LLP, one of America’s leading full-service law firms, announced that Labor & Employment partners Gerald L. Maatman, Jr. (Chicago and New York) and Nicholas Geannacopulous (San Francisco) have been recognized by BTI Consulting Group as part of its elite “2012 Client Service All-Stars,” demonstrating “exactly what it takes to earn client loyalty during a time of dropping client satisfaction and spending.”

In its 11th iteration, this year’s All-Star list includes 272 attorneys, including only 28 labor and employment attorneys, who have impressed corporate counsel and have been lauded for having a keen understanding of business issues, thought-leading approaches to legal services and total commitment to client needs. BTI reaches out to general counsel at world-leading companies to name which attorneys are responsible for “superior” client relationships.

According to BTI, the research revealed that five factors have consistently driven client service: client focus, which comprises understanding both legal and business objectives of the client, recognizing and demonstrating mutual interest in achieving client goals and providing innovative and effective solutions specific to the client’s desired outcome; exceptional understanding of the client’s business; outstanding results; outsized value and legal skills.

“I’m flattered by this tremendous honor,” said Maatman. “This is an encouraging reflection of the work that we do, and it speaks to the great importance we place on delivering first-rate client-focused service, a core value of the firm.”

“Being named to the Client Service All-Stars list is an incredible privilege,” said Geannacopulos. “The fact that this survey is 100% unsolicited demonstrates to us that the work we’re doing is not only being recognized, but appreciated, and we’ve established true partnerships with our clients; We get to know their businesses to best meet their needs.”

Seyfarth Shaw was also recently recognized in BTI’s cream-of-the-crop Client Service A-Team report, named to the "Client Service 30” list. The firm was praised in nearly every category, delivering a "level of responsiveness and sophistication that is first-rate," and known for its "collaboration," efficiency" and the "way they provide services in relation to the client’s needs."

For more information on BTI’s Client Service All-Stars, click here.

Seyfarth Shaw has over 750 attorneys located in 10 offices throughout the United States, including: Atlanta, Boston, Chicago, Houston, Los Angeles, New York, Sacramento, San Francisco and Washington, D.C., as well as internationally in London. Seyfarth Shaw provides a broad range of legal services in the areas of labor and employment, employee benefits, litigation, corporate and real estate. The firm’s clients include over 300 of the Fortune 500 companies, and our practice reflects virtually every industry and segment of the economy. For more information, please visit www.seyfarth.com.