Seyfarth Shaw Labor & Employment Partner Jerry Maatman was quoted recently in a Risk & Insurance article examining the surge in EEOC discrimination cases in recent years.
"Every day the phone is ringing," Jerry tells the magazine. "An EEOC charge is more meaningful than it was five years ago. It's a serious matter these days."
Jerry suggests the best defense against an EEOC suit is having in place an effective workplace due process that takes complaints seriously and handles them with state-of-the-art complaint processes, complaint hotlines and sophisticated protocols for human resource departments.
"A healthy company will have a larger number of internal complaints but a small number of external complaints, because grievances were listened to and handled properly," he says.