Firm News

Seyfarth Shaw Named to BTI’s Client Service List of Top Law Firms in US
BTI survey based on client rankings of firms delivering superior legal service

12/02/2011

Contact:

Ivette Delgado, Senior Public Relations Associate
(212) 218-5273, idelgado@seyfarth.com

NEW YORK/CHICAGO (December 2, 2011) — Seyfarth Shaw LLP, one of America's leading full-service law firms, has been recognized as one of the nation’s best law firms for client service by BTI Consulting Group in its 2012 BTI Client Service A-Team Report.

Seyfarth was named to the report's cream-of-the-crop list, the "Client Service 30," which "have truly differentiated themselves in the eyes of clients" and "distinguished themselves as the absolute best" of nearly 650 firms that serve the Fortune 1000, according to the report. The annual Client Service A-Team report evaluates individual law firm performance based on feedback from chief legal officers and their direct reports in Fortune 1000 companies.

Seyfarth was specifically praised in nearly every category, delivering a "level of responsiveness and sophistication that is first-rate," and known for its "collaboration," efficiency" and the "way they provide services in relation to the client’s needs."

"We are honored to be recognized by general counsel across the country as one of the top law firms in delivering client service, which in today's business environment is as crucial as the caliber of your legal counsel," said Seyfarth Chairman J. Stephen Poor. "We are dedicated to providing the best overall experience for our clients, one that encourages in-depth client feedback, innovative approaches to structuring fees and services, creative applications of technology and helps our clients deliver positive business outcomes."

Seyfarth was recognized by BTI in the following categories:

Leaders of the Best
Client Focus
Commitment to Help
Handles Problems
Innovative Approach

Honor Roll of the Best
Anticipates the Client’s Needs
Legal Skills
Understands Client's Business
Meets Scope and Budget
Unprompted Communication
Brings Together National Resources
Helps Advise on Business Issues
Keeps Clients Informed
Deals with Unexpected Changes
Provides Value for the Dollar

Seyfarth has gained recognition for its pioneering application of Lean Six Sigma methodologies to the delivery of high quality legal services. The firm has become the only large law firm to build a distinctive client service model—called SeyfarthLean—that combines the core principles of Lean Six Sigma with robust technology, knowledge management, process management techniques, alternative fee structures and practical tools. The broad, systemic use of such a model across multiple practice areas is unique to the legal profession and reflects a fundamentally different approach to delivering legal services.

Seyfarth Shaw has over 750 attorneys located in 10 offices throughout the United States, including: Atlanta, Boston, Chicago, Houston, Los Angeles, New York, Sacramento, San Francisco and Washington, D.C., as well as internationally in London. Seyfarth Shaw provides a broad range of legal services in the areas of labor and employment, employee benefits, litigation, corporate and real estate. The firm’s clients include over 300 of the Fortune 500 companies, and our practice reflects virtually every industry and segment of the economy. For more information, please visit www.seyfarth.com.