Tools you can use:

  • The 5 Whys A simple but powerful tool rooted in Total Quality Management that helps teams get to the root cause of a problem.
  • Empathy Map A structured approach to identifying the pains of your stakeholder audience and the gains your solution should deliver.
  • Value Proposition Template A “mad-lib” template for creating a compelling value proposition for your product or service.
  • Kanban board A kanban board is a simple, visual method in paper or digital format to track the progress of projects and tasks.
  • Accelerate your law department with Excel Most Excel users barely scratch the surface of Excel’s features and capacity to visualize information. Check out LinkedIn Learning for more than 100 courses on making the most of Excel.

Practices to try:

  • Make a pitch deck A pitch deck is a powerful tool for articulating the value proposition of your solution and getting buy-in. Check out this analysis of a perfect pitch deck for tips you can use to structure your own story.
  • Conduct a “voice of the customer” interview Choose a primary stakeholder and conduct a structured interview to learn more about her pains and gains.
  • Write a 30-60-90 day plan Choose a “day one” on your job, even if you’ve been in your role for years. Create a plan for what you will achieve in the next 30, 60, and 90 days. Use it to outline achievable goals and priorities for yourself and your team. Measure and refine for the next 90 day period.
  • Develop Key Performance Indicators for your department Developing and implementing KPIs is a first step to to improved performance and parity with other business functions. Check out our classic guide for a comprehensive set of tips to get started.
  • Conduct a stakeholder analysis The first step in stakeholder management, this exercise will help you build understanding, gain resources, and avoid project potholes.

Articles to read:

Quizzes and inventories to try:

Videos to watch: