People: Jenny L. Lee, PMP, Senior Legal Project Manager

Photo of Jenny L. Lee, PMP, Senior Legal Project Manager

Jenny L. Lee, PMP

Senior Legal Project Manager

Atlanta
Direct: (404) 885-6774
0

Jenny Lee is a Senior Project Manager whose purpose as a project office is to lead the continuous improvement of client-service delivery through the application and education of legal project management across the firm.  Her knowledge of project management principles, in combination with her Lean Six Sigma training and experience, compliment her knowledge of the legal industry to successfully lead projects in partnership with Firm attorneys and clients.

Ms. Lee draws upon more than 15 years of hands-on experience as a project manager, business analyst and paralegal to deliver increased value to clients. She shares a wealth of experience in not only the legal industry, but also has a diverse background in technical, managerial and financial areas.

During her twelve years at the firm, Ms. Lee has lead a variety of firm-wide, interdepartmental and cross-functional projects, including legal process mapping, client/attorney case management improvement and other internal and external SeyfarthLean initiatives.  Under SeyfarthLean Consulting, Ms. Lee has successfully managed multi-million dollar large-scale, cross-continent programs including the following for the Royal Bank of Canada:

  • Program and project management support to a large multi-year regulatory-driven program wherein the team was required to subsidiarize, and sometimes amalgamate, the RBC Caribbean operations in the Bahamas, Barbados, Turks and Caicos, the Cayman Islands and the Eastern Caribbean islands.  
  • Program and project Management support to a multi-year, multi-country rebranding program wherein RBTT branches, offices, ATMs, etc...were rebranded with the RBC brand.  Much like the subsidiarization project, this project encompassed regulatory approvals and the coordination of multiple internal groups and external vendors including local law firms, advertising agencies, signage vendors, etc...  At one point, the subsidiarization and rebranding initiatives met in the same countries which required even more coordination and communication in order to complete  on time and without duplication of efforts or multiple touch points with regulatory agencies.
  • Project and process management support on the transfer of a multi-million dollar investment portfolio from Aruba and Curacao to New York and creation of a local system to manage a run off book of local securities in order to sunset a technology platform and provide better investment offerings for the clients
  • Project and process management support on the creation and operationalization of a mobile sales force in multiple Caribbean countries in order to increase RBC presence and sales in the automotive and mortgage areas
  • Process management support on the Canadian 240 process in which locally hired counsel and internal RBC counsel sought to improve their coordination efforts on the filing and handling of 240 claims
  • Jenny has been trained on the Project Management Framework (PMF) of RBC/RBTT and works closely with the Project Management Office in Trinidad.  Jenny was also recently certified under RBC's Agile Project Management Framework (AMF) out of Toronto
 

Jenny Lee is a Senior Project Manager whose purpose as a project office is to lead the continuous improvement of client-service delivery through the application and education of legal project management across the firm.  Her knowledge of project management principles, in combination with her Lean Six Sigma training and experience, compliment her knowledge of the legal industry to successfully lead projects in partnership with Firm attorneys and clients.

Ms. Lee draws upon more than 15 years of hands-on experience as a project manager, business analyst and paralegal to deliver increased value to clients. She shares a wealth of experience in not only the legal industry, but also has a diverse background in technical, managerial and financial areas.

During her twelve years at the firm, Ms. Lee has lead a variety of firm-wide, interdepartmental and cross-functional projects, including legal process mapping, client/attorney case management improvement and other internal and external SeyfarthLean initiatives.  Under SeyfarthLean Consulting, Ms. Lee has successfully managed multi-million dollar large-scale, cross-continent programs including the following for the Royal Bank of Canada:

  • Program and project management support to a large multi-year regulatory-driven program wherein the team was required to subsidiarize, and sometimes amalgamate, the RBC Caribbean operations in the Bahamas, Barbados, Turks and Caicos, the Cayman Islands and the Eastern Caribbean islands.  
  • Program and project Management support to a multi-year, multi-country rebranding program wherein RBTT branches, offices, ATMs, etc...were rebranded with the RBC brand.  Much like the subsidiarization project, this project encompassed regulatory approvals and the coordination of multiple internal groups and external vendors including local law firms, advertising agencies, signage vendors, etc...  At one point, the subsidiarization and rebranding initiatives met in the same countries which required even more coordination and communication in order to complete  on time and without duplication of efforts or multiple touch points with regulatory agencies.
  • Project and process management support on the transfer of a multi-million dollar investment portfolio from Aruba and Curacao to New York and creation of a local system to manage a run off book of local securities in order to sunset a technology platform and provide better investment offerings for the clients
  • Project and process management support on the creation and operationalization of a mobile sales force in multiple Caribbean countries in order to increase RBC presence and sales in the automotive and mortgage areas
  • Process management support on the Canadian 240 process in which locally hired counsel and internal RBC counsel sought to improve their coordination efforts on the filing and handling of 240 claims
  • Jenny has been trained on the Project Management Framework (PMF) of RBC/RBTT and works closely with the Project Management Office in Trinidad.  Jenny was also recently certified under RBC's Agile Project Management Framework (AMF) out of Toronto
 

Education

  • B.S., Political Science with concentration in Pre-Law, Old Dominion University (1996)
  • Master in Information Technology with concentration in IT Project Management, American Intercontinental University (2000)

Affiliations

  • Project Management Institute (PMI)
  • PMI - Legal Project Management Community of Practice
  • International Legal Technology Association (ILTA)

Presentations

  • “Applying Agile Techniques to Legal Project Management,” Project Management Institute (2013)
  • “Merging Disciplines and Aligning Competencies to Enhance Client Service – Seyfarth Shaw’s Approach to Spurring Practice Innovation,” LMA P3 Conference (2013)
  • "The Association of Legal Administrators' 2012 Intellectual Property Retreat," Chicago, IL (September 20-21, 2012)

Areas of Expertise

Agile Project Management; Legal Project Management; Lean Six Sigma; Process Improvement; Change Management; Knowledge Management; Legal Technology Innovative Solutions; Legal Industry Operations; Financial Industry Operations

Certifications

  • Project Management Professional, PMP (2005)
  • ITIL Foundations v.3, Information Technology Infrastructure Library, ITIL (2007)
  • Six Sigma Green Belt (2007)
  • Certified Agile Project Manager, CAP (2013)