Philippe Weiss Discusses How Managers Should Address Employee Mistakes on WGN Radio’s Noon Business Lunch

Philippe Weiss, president of Seyfarth at Work, was interviewed on WGN Radio Chicago’s "Noon Business Lunch" on September 29, 2026, where he discussed how managers can deliver corrective feedback more effectively when employees make mistakes.

Weiss explained that many managers make the mistake of immediately focusing on what an employee did wrong, which can trigger defensiveness and make improvement more difficult.

He advised managers to instead begin by restating the expectations of the role, then objectively connecting those expectations to specific performance gaps and their business impact. This approach helps create a more productive conversation and reduces employees' perceptions that they are being treated unfairly.

The full discussion can be heard at the 7:09 mark of the episode, "Noon Business Lunch 9/29/26: Job report preview, market uncertainty, trade war impact."