Podcast

Jul 23, 2025

Pioneers and Pathfinders: Maya Markovich Returns

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We're excited to welcome back Maya Markovich, a familiar voice on the podcast and a leading thinker in legal innovation and AI strategy. Since her last appearance with us, Maya has taken on a new role as vice president of the American Arbitration Association Institute, the thought leadership and R&D arm of the AAA-ICDR. She is also still serving as executive director of the Justice Technology Association, advising startups, and writing her monthly Scaling Justice column for Thomson Reuters Institute.

In this episode, Maya talks about her new role at the AAA, and how the organization is thinking about innovation—a fascinating case study on change management for a successful longtime organization. We also dig into the uneven landscape of AI oversight in dispute resolution, and hear her take on what's emerging and exciting in the world of justice tech.

Read the full transcript of today's episode here.

Related Links

Maya Markovich on LinkedIn

American Arbitration Association Website

Justice Technology Association Website

Scaling Justice [Blog Link]

 


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