Customer Experience Magazine Quotes Andrew Scroggins on AI Hiring Discrimination Risks

Customer Experience Magazine quoted Andrew Scroggins, co-chair of Seyfarth’s national Complex Litigation Discrimination practice, in its article, “What the Workday Ruling Means for AI Hiring Discrimination.” The piece, published on July 1, 2026, explores a recent federal court decision allowing claims to proceed against Workday’s AI screening tools and examines the broader implications for employers using algorithmic hiring systems.

Scroggins emphasized the need for employer diligence and oversight when relying on third-party AI tools, noting:

"Employers who are using algorithmic tools should consider developing a better understanding of how they work: what data points are read by the tool, how does the tool use the information, and how does the tool formulate any recommendations that it is making."

The full article is available here.