Webinar Recording

May 20, 2020

Webinar Recording: Return to Business: Serving Customers with Disabilities While Implementing COVID-19 Safety Measures

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Public accommodations must implement safety measures to protect their customers and employees from COVID-19 exposure.  How will those measures impact service to guests with disabilities and a facility’s compliance with ADA Title III requirements?  This webinar (posted below) addresses many issues that can arise from COVID-19-related operational changes and how to minimize the risk of violating Title III of the ADA.

Topics include:

  • How the following COVID-19 safety measures impact customers with disabilities and how to implement them in a manner that complies with Title III of the ADA:
    • Changes to entrances, parking, or accessible routes
    • Queue lines
    • Mask requirements for employees and customers
    • Social distancing while providing assistance to individuals with disabilities
    • Removal of dining and work surfaces to reduce seating capacity
  • The legal framework for analyzing disability-related objections to safety/social distancing measures

This recording is eligible for CLE credit in CA, IL, NY, and NJ. Credit is pending in TX.  All other jurisdictions will be applied for as requested, but please note that not all states allow for distance learning so some states will be ineligible. To request CLE credit, fill out this form and return it to CLE@seyfarth.com.  If you have questions about jurisdictions, please email CLE@seyfarth.com. CLE credit for this recording expires on 5/19/2021.