Today, clients demand more from their lawyers: better service, greater impact, increased satisfaction. Long before the economic and cultural shifts began to transform the profession, we realized there were better ways for lawyers and clients to work together.
After a decade of driving change in legal environments, our experiential know-how and program maturity are unmatched. Now, we're going from reinventing legal service delivery to helping clients reinvent their own law departments. We began by investing in change to become better legal service providers. The tools and approaches we developed to enhance our own value proposition can help you do the same.
2005: Seyfarth begins internal Lean Six Sigma adoption
As founding partner Lee Shaw used to say, "what's best for our clients is what's best for our business." A commitment to quality, efficiency, and client focus has been in our DNA since Day 1. Our investment in Lean helped us operationalize those core values.
2005: SeyfarthLean is born
By adapting classic Lean Six Sigma to the demands of legal practice, we developed SeyfarthLean. With 200+ legal and operational process maps under development, we went from thinking Lean to living Lean.
2008: Seyfarth LPMO goes client-facing
We led the industry by embedding Legal Project Managers into client service teams. Working alongside Seyfarth lawyers, the LPMO led planning and execution on complex legal matters and large portfolios, delivering enhanced value and better client experiences.
2010: Seyfarth commits to firm-wide Lean education
Meaningful change doesn't happen overnight or by osmosis. To translate our Lean promise to client experience, we're still investing in education and training: spreading new ideas, new skills, and new habits up, down and across the organization.
2011: Lean client workshops, by popular demand
Our growing team of multi-disciplinary experts took our growing set of Lean tools and techniques to the wild. Working with top in-house teams, we tackled real-life problems and armed each client team with future-state solution designs specific to their unique business environment.
2013: Seyfarth Link platform launched
We developed Seyfarth Link, our award-winning collaboration platform, to help legal teams work better. By leveraging data and technology, Seyfarth teams deliver increased visibility, access to analytics, and smarter risk management.
2015: SeyfarthLean Consulting expands service capabilities
Building on a decade of experience driving real change in how legal teams work, SLC expanded its service capabilities to include legal operations consulting for in-house legal teams, helping them evolve into better, faster, stronger departments.
2017: Seyfarth brings RPA to legal industry
Seyfarth becomes the first law firm to deploy robotic process automation to free lawyers from more mundane legal tasks so they can focus on helping our clients solve their most complex business issues.
2018: Seyfarth wins two ACC Value Champion Awards
Seyfarth becomes the first firm to win two awards in a single year, for our use of leading management practices—writing applications, leveraging AI, and applying sophisticated sourcing and staffing models—to help the businesses we serve succeed.
2019: Seyfarth continues to enjoy brand leadership
In a survey conducted by BTI Consulting, clients named us Best of the Best for using technology more effectively—and in new ways—to add value to the client experience. Additionally, corporate counsel see us as leaders in delivering new and valuable services in ways others do not—setting us apart as true "Movers & Shakers."